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3 New Patient Referral Lessons From A Print Shop

3 New Patient Referral Lessons From A Print Shop

I had a rare experience last week.  I was in a local print shop in my hometown of Des Moines, Iowa just for looking business cards and experienced a truly “WOW” customer service moment. As I’ve mentioned in my 80/20 guide, these moments are...
Use Your Practice Logo To Thank Our Veterans

Use Your Practice Logo To Thank Our Veterans

Happy Veterans Day! If you’re like me, you get a little patriotic on days like today.  I have many personal friends who have served our country well and I believe it’s massively important to thank them for it.  I try (although most times fail) to walk up...
What Nobody Ever Tells You About Twitter

What Nobody Ever Tells You About Twitter

I’m often asked by doctors if they should use Twitter to attract new patients.  They’re usually surprised at my answer… I typically answer with an analogy of an overzealous perfectionist.  You’ve probably met one or two in your life.  They...
JT Threw Us A Social Media Lob Ball

JT Threw Us A Social Media Lob Ball

Here’s a “freebie” status update for your practice’s Facebook page that will for sure get some positive chatter… The popular musical artist, Justin Timberlake (JT), threw us a lob ball in the social media world. He released an album...